Terms & Conditions
In compliance with Article 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, the identifying details of the company that owns the domain azoresbookhotel.com are set out below:
- Company Name: Hotel do Livro Lda
- Tax ID: 516154133
- Registered Office: Canada Nova de Santa Luzia 27, 9700-130 Angra do Heroísmo, Terceira, Azores, Portugal
- Telephone: +351 295 244 250 (call to the national fixed network)
- Email: stay@azoresbookhotel.com
- Commercial Registry Details: Access code: 2077-7168-7531 The user is solely responsible for the use they make of the services, content, hyperlinks and hypertext included on this website. Hotel do Livro Lda is not responsible for any illegitimate use that third parties may make of such material.
Neither Hotel do Livro Lda nor any other party involved in the creation, production or provision of this website shall be liable for any direct damages, losses or liabilities, or for any unforeseen indirect or punitive damages that may arise from access to or use of this website.
Hotel do Livro Lda does not guarantee the accuracy of the material contained on this website, nor shall it be liable for any damage or viruses that may infect your computer or other property due to the use of, access to, or downloading of any material from the website.
Copyright
All audiovisual material, registered trademarks or any element subject to intellectual or industrial property included on this website is the property of Hotel do Livro Lda or holds sufficient rights for its use. Reproduction of such material is only permitted for strictly personal use, and any unauthorised modification, copying, rental, lending, transmission or distribution is prohibited.
Privacy Policy
Hotel do Livro Lda informs you that all personal data received through any form on this website will be treated with the strictest confidentiality in accordance with the entity’s privacy and security policy, as well as Organic Law 15/1999 of 13 December on the Protection of Personal Data. This data will be included in a file registered with the General Registry of the Data Protection Agency. The main purpose of its creation, existence and maintenance is the processing of personal data in order to manage accommodation bookings made through this website or to send promotional communications. The recipients of the information are all affiliated, registered, responsible persons and collaborators across all departments and associated bodies within the entity’s organisation, as well as official bodies that legally require disclosure. By submitting the form, the sender gives consent for the automated and documentary processing of the data included in our database. We inform you that we may share some of your personal data with third parties, who may contact you by email regarding matters related to your stay, such as enquiring about your satisfaction or obtaining feedback about your experience at the hotel. You have the right to access, rectify and cancel your data, as well as to communicate any change or modification that may occur. To exercise these rights or for any clarification, you may send an email to: stay@azoresbookhotel.com.
Alternative Dispute Resolution for Consumer Disputes
In the event of a consumer dispute, the consumer may resort to the following alternative dispute resolution entity:
Consumer Conflict Arbitration Centre of the Autonomous Region of the Azores. Address: Rua de São Gonçalo, no. 2 – 1st floor, 9500-119 Ponta Delgada Website: (Not available. It is recommended to consult the Consumer Portal)
For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible via the following electronic address: http://ec.europa.eu/consumers/odr/.
or more information, please consult the Consumer Portal at www.consumidor.gov.pt.